eService Interface

MCN’s eService allows all referrals to be accessed whether they were made on-line, telephonically, via fax or mail. Through a secured web environment, clients access the current status of referrals, as well as the ability to upload records and download  completed reports and related case correspondence. All information is archived for ongoing access. Our clients tell us that MCN’s online service is the most efficient way they have to access information on a claim.

Let MCN provide an organized system to retain all of your information about your IME and peer review referrals.

MCN eService Features:

· Fully encrypted HIPAA compliant environment
· Referral Delivery
· Automated e-mail communications based on client protocols
· Records upload
· Referral status information
· Correspondence delivery and or archives (appointment and cover letters)
· Completed report delivery
· Invoice delivery
· Special requests (communications regarding the referral)
· Medical records storage and archival
· Robust search capability
· Claims history is maintained
· Supervisor access to all of client team data
· Client profile updates

Email - Fully Encrypted

MCN delivers fully encrypted email to clients and network providers alike. Clients and providers only need register by choosing a minimum 6 digit password. Any employee of MCN can assist by sending an encrypted message to you. Welcome aboard!